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Production Supervisor I in Lewis Center, OH at Vestcom International Inc.

Date Posted: 5/14/2018

Job Snapshot

Job Description

Supervise the activities of associates in Service Bureau production department.  Responsible for all equipment functionality and respective maintenance/repairs.  Responsible for accurate inventory of materials to ensure production needs are met.



Must be available to work overnight shift 9pm - 5am Tuesday - Saturday



Essential Duties and Responsibilities include but may not be limited to the following:


  • Supervises the Service Bureau associates and Lead(s).

  • Responsible for all Service Bureau equipment and its upkeep.

  • Coordinates all work flow and responsibilities for Service Bureau. 

  • Maintains ERP system programs to accurately enter and release inventory items. Must have a complete understanding of all systems and procedures.

  • Maintains correct inventory records for warehouse and workflow areas. 

  • Resolves inventory discrepancies by researching inventory problems and determining the best course of action to resolve the problem and prevent future occurrences.

  • Coordinates cycle counts and other inventory counts as needed.

  • Coordinates activities with other departments to insure proper procedures regarding the movement of materials offsite and internally.

  • Ensures all shipments are completed and all packages are shipped to the correct person or place as directed by the daily job schedule job ticket or customer special instructions.

  • Communicates any problems or quality issues, due to printing, laminating or shipping errors to the appropriate individuals.

  • Double checks all shipments leaving the production facility for any errors before arriving to the customer.

  • Keeps all work areas safe, clean and in good condition.

  • Follows any other instructions given by supervisors and/or management to complete other tasks or projects, ensuring the objectives are accomplished accurately and within the timeframe  allotted.

  • Makes suggestions for procedural changes and enhancements to insure a process of continuous improvement.

  • Recruit, train, supervise, develop and conduct performance reviews for department staff.

  • Other duties as assigned by management.

Job Requirements

  • Education and or Experience: 

  • Must have a high school diploma or GED equivalent.  Bachelor’s degree in business or related field preferred.

  • Five years’ related experience in production/printing industry required.  Must have at least 5 years’ previous supervisory experience.

  • Must have good verbal, written and interpersonal communication skills.

  • Must have intermediate PC skills in Microsoft Excel, Microsoft Word, and Outlook.  Must have previous experience in an ERP software system


Supervisory Responsibilities:
Directly supervises 10-15 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job in a manufacturing environment.  Continuous, high to moderate levels of noise require hearing protection to be worn at all times.  To ensure the associate's safety, when working in the manufacturing environment, safety glasses and any other applicable safety equipment are required. Exposure to chemicals, inks, and coatings requires the appropriate PPE to be worn when handling.

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